making a change to your service

Log into your account on our website and fill out the Diaper Service Change form.

Diaper size: It's time to change if the diaper is leaking through or doesn't fit around baby. Changes will be made to your next delivery if received by 12 PM the business day prior.

Adding more diapers: Changes will be made to your next delivery if received by 12 PM the business day prior (Friday at noon for Monday deliveries). Your account will be charged on your next billing cycle.

Reducing diapers: The amount of diapers will be adjusted in your future deliveries, and the price change will take effect on your next billing cycle.

Adding/ changing optional items: Cover service, cover rental, cloth wipe service, night time doublers, add extra pail or extra pail liner. Additions will be made to your next delivery if received by 12 PM the business day prior. Removing options will take effect on your next billing cycle.