cancellation

Please provide 1 week notice for cancellation. If you cancel prior to the end of your billing cycle, you have the option to donate your unused weeks, receive disposable diapers in place of your remaining weeks or receive a prorated credit less a $15 processing fee.

Your final pick up counts as a visit. To avoid being billed in the next billing cycle, you must notify us before your last pick up day of the billing period. Your first 4 weeks of service paid up front via the website is non-refundable. To cancel service, fill out the cancellation form on you account page.